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Privacy Policy

We understand and share your concern about privacy and security. We want to assure you that MissionArtisan.com respects your privacy. We also want your your online shopping experience at MissionArtisan.com to be as secure as possible.

Secure Shopping at MissionArtisan.com

You can shop online at MissionArtisan.com with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.

The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram). The company adheres to strict industry standards for payment processing, including:

  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.

  • Industry leading encryption hardware and software methods and security protocols to protect customer information.

  • Compliance with the Payment Card Industry (PCI) Data Security Standard.

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy

Information Collection & Use

Orders

If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You are able to checkout as a guest shopper, or as a registered user (see below). In either case, when you order from our site you must provide contact information (such as name, email, phone number and shipping address) and financial information (such as credit card number, security code, and expiration date).

We use this information for billing purposes and to fill your orders, including notifying you of the status of your order. We share such information to third party product suppliers and delivery service providers for the purpose of processing and shipping your orders. If we have trouble processing an order, we will use this information to contact you. We use the latest encryption technology to keep your sensitive personal information safe.

We do not save credit card information to our servers, except for the last four digits of the card number, but pass such transaction information to respected and reputable third party credit card processing payment gateway and financial institutions using an encrypted secure sockets layer (SSL) connection, which use the credit card number and other personal identifying information only to verify the credit card numbers and to process transactions.

Registration

In order to receive promotional use this Web site, you must first complete the registration form by creating a user name and password. Your password is stored on our servers as an encrypted string. During registration you provide contact information (such as name, shipping and billing addresses, phone number, and email address). We use this information to help save you time on repeat ordering, to fill your orders (as described above in the "Orders" section) and to contact you about the services on our site in which you have expressed interest and about promotions available only to registered users.

Artisan Exchange Corporation is the sole owner of the information collected on MissionArtisan.com. Artisan Exchange Corporation collects personally identifiable information from our users at several different points on our Web site.

Communications from the Site

Special Offers and Updates

We will occasionally send you information on products, special deals, or promotions. Out of respect for your privacy, we present the option for you to sign up, or "Opt-in," to these email offers from us on our registration page.

Based upon the personally identifiable information you provide us, we will communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you preferably by email or by telephone.

Information Sharing and Disclosure

Aggregate Information (non-personally identifiable):

We share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users. We do not link aggregate user data with personally identifiable information.

Personally identifiable information:

We Share Personally Identifiable Information with Third Parties for the purpose of shipping your orders. If we have trouble processing an order, we will use this information to contact you.

Agents
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site

Choice/Opt-out

We provide you the opportunity to 'opt-out' of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference by emailing us at service[AT]missionartisan.com.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes, but is not limited to, browser type, internet service provider (ISP), referring/landing/exit pages, keyword phrases, operating system, and date/time stamp.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.

We do not link this automatically-collected data to personally identifiable information. We use a third-party tracking service called Google Analytics that uses cookies to track non-personally identifiable information about visitors to our site in the aggregate. Captured data includes usage, volume, and geographic statistical information.

Cookies

A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use session ID cookies. We use session cookies to make it easier for you to navigate our site and to store shopping cart information. A session ID cookie expires when you close your browser(s). In other words, shopping carts are cleared when your browser(s) is(are) closed. We do not use persistent cookies that are stored on your hard drive.

Links to Other Sites

This Web site contains links to other sites that are not owned or controlled by Artisan Exchange Corporation. Please be aware that we, Artisan Exchange Corporation, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

We accept Visa, Mastercard, American Express and Discover Card
At MissionArtisan.com
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